Cookie Policy

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work, or work more efficiently, and to provide information to the site’s operators. Similar technologies such as local storage and pixels may also be used for comparable purposes. In this policy, we refer to all of these collectively as “cookies”.

We use cookies to operate and secure the Website, to remember your preferences (including your cookie-consent choice), and to understand how the Website is used so that we can improve it. We keep our use of cookies to the minimum necessary.

• Strictly necessary cookies— required for the Website to function and to keep it secure, including remembering your cookie-consent preference and enabling secure sign-in to restricted (administrative) areas. These cookies do not require consent and cannot be switched off through our banner.
• Functional cookies— allow the Website to remember choices you make to provide a more personalised experience.
• Analytics / performance cookies— help us understand how visitors find and interact with the Website so we can improve it. We use Google Analytics and Microsoft Clarity for this; Microsoft Clarity may also capture aggregated heatmaps and anonymised session replays, with sensitive input fields masked. These cookies are set only with your consent.
• Advertising / marketing cookies— used by us and our advertising partners (such as Google Ads and the Meta / Facebook Pixel) to measure the performance of our advertising, understand which ads lead to enquiries, and show you more relevant ads on other platforms. These cookies are set only with your consent and can be withdrawn at any time.

When you first visit the Website, we display a cookie banner that lets you accept or reject non-essential cookies, or customise your choice by category. Strictly necessary cookies are always active because the Website cannot function properly without them. Non-essential cookies are placed only after you give your consent. You can change or withdraw your consent at any time using the methods described below.

You can control cookies in the following ways:

• using the choices presented in our cookie banner when you first visit the Website or when you clear your stored preference;
• adjusting your browser settings to block or delete cookies — most browsers let you refuse or remove cookies, though doing so may affect how parts of the Website function; and
• clearing your browser’s local storage, which will reset your consent choice and cause the banner to appear again.

Some cookies are set by third-party service providers we use. Depending on your consent choices, these may include:

• Google Firebase / Google Cloud Platform— our cloud infrastructure, database, and authentication provider, used to operate and secure the Website.
• Google Analytics— website analytics and performance measurement (analytics consent).
• Microsoft Clarity— aggregated usage analytics, heatmaps, and anonymised session replays with sensitive fields masked (analytics consent).
• Google Ads and the Meta / Facebook Pixel— advertising measurement, conversion tracking, and showing you relevant ads (advertising consent).

Each provider processes data in accordance with its own privacy and cookie policies. We do not sell your personal data. Analytics and advertising cookies are set only after you consent, and you can withdraw your consent at any time as described above.

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for operational, legal, or regulatory reasons. Any changes will be posted on this page with a revised “Last updated” date.

If you have any questions about our use of cookies, please contact us: